Cookie Policy

Last Updated: 26 February 2026

1. Introduction

This Cookie Policy explains how Event Bridge Technologies (Pty) Ltd ("we," "us," or "EventBridge Tickets") uses cookies and similar tracking technologies on our website and mobile applications. This policy should be read alongside our Privacy Policy and Terms of Service.

By continuing to use EventBridge, you consent to our use of cookies as described in this policy. You can control and manage cookies through your browser settings and our preference center.

2. What Are Cookies

Cookies are small text files that are placed on your computer, smartphone, or other device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

Cookies contain information that is transferred to your device's hard drive and allow us to:

• Remember your preferences and settings
• Keep you logged in during your session
• Analyze how you use our platform
• Provide personalized content and advertisements
• Improve our services and user experience
• Prevent fraud and enhance security

3. Types of Cookies We Use

3.1 Essential Cookies

These cookies are necessary for our website to function properly and cannot be switched off. They enable core functionality such as:

• User authentication and account access
• Shopping cart functionality
• Payment processing
• Security and fraud prevention
• Load balancing and performance optimization

3.2 Analytics and Performance Cookies

These cookies help us understand how visitors interact with our platform by collecting anonymous statistical information:

• Page views and user navigation patterns
• Time spent on different pages
• Error messages and technical issues
• Device and browser information
• Geographic location (general area only)

3.3 Functional Cookies

These cookies enhance your experience by remembering your choices and preferences:

• Language and region settings
• Display preferences (dark/light mode)
• Recently viewed events
• Saved search filters
• Accessibility settings

3.4 Marketing and Advertising Cookies

These cookies are used to deliver relevant advertisements and track campaign effectiveness:

• Targeted advertising based on interests
• Retargeting campaigns
• Social media integration
• Email marketing optimization
• Conversion tracking

4. Cookies & Local Storage

5. Third-Party Cookies

We work with trusted third-party service providers who may also set cookies on your device. These include:

5.1 Analytics Provider

• Google Analytics: Website traffic analysis and user behavior insights

5.2 Advertising Partners

• Facebook: Social media advertising and retargeting
• Google Ads: Search and display advertising campaigns
• TikTok: Social media integration and advertising

5.3 Service Providers

• Paystack and YOCO: Secure payment processing
• Mailchimp: Email marketing and communications

6. Managing Your Cookie Preferences

6.1 Browser Settings

You can also control cookies through your browser settings:

Google Chrome:

1. Click Settings > Advanced > Privacy and Security > Site Settings
2. Click Cookies and site data
3. Choose your preferred cookie settings

Mozilla Firefox:

1. Click Settings > Privacy & Security
2. Under Cookies and Site Data, select your preferences
3. Click Manage Data to view and delete specific cookies

Safari:

1. Click Safari > Preferences > Privacy
2. Choose your cookie and tracking preferences
3. Click Manage Website Data to view and remove cookies

Microsoft Edge:

1. Click Settings > Privacy, search and services
2. Under Cookies and site permissions, choose your settings
3. Click See all cookies and site data to manage individual cookies

6.2 Mobile Devices

For mobile devices, you can manage cookies through your app settings or mobile browser preferences. Some mobile operating systems also provide advertising preference controls.

7. Impact of Disabling Cookies

While you can disable cookies, doing so may affect your experience on EventBridge:

7.1 Essential Cookies

Disabling essential cookies will prevent core functionality:

• Unable to log in or maintain session
• Shopping cart will not function properly
• Payment processing may fail
• Security features may be compromised

7.2 Other Cookies

Disabling other types of cookies may result in:

• Less personalized experience
• Repeated requests for preferences
• Less relevant advertising
• Limited analytics insights for improvements

8. Cookie Consent and Legal Basis

Our legal basis for using cookies depends on the type:

8.1 Essential Cookies

Used based on legitimate interests to provide core website functionality and security.

8.2 Analytics and Functional Cookies

Used based on legitimate interests to improve our services and your user experience.

8.3 Marketing Cookies

Used based on your explicit consent, which you can withdraw at any time.

9. International Transfers

Some of our third-party cookie providers may transfer data internationally. We ensure appropriate safeguards are in place, including:

• Standard contractual clauses
• Adequacy decisions by regulatory authorities
• Certification schemes and codes of conduct
• Privacy Shield frameworks where applicable

10. Children's Privacy

Our services are not directed to children under 13 and we do not knowingly collect information from children through cookies. If you believe a child has provided information through our cookies, please contact us immediately.

11. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in:

• Our cookie practices
• Legal requirements
• New technologies or services
• Third-party integrations

When we make significant changes, we will notify you through:

• Email notification to registered users
• Prominent notice on our website
• Updated consent banners where required

12. More Information

For more information about cookies and online privacy, visit:

• About Cookies
• All About Cookies
• Your Online Choices
• Network Advertising Initiative